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Photoshop CC 2018 cannot open up, error code 0xc000007b

Guest
Nov 17, 2017 Nov 17, 2017

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I've just upgraded my PS CC 2017 to the latest version of CC 2018. Unfortunately, the software couldn't open up and run normally. There was only an error message, which said “The application cannot start properly(0xc000007b), Click OK to close the application”. The screenshot is showed below.

01.jpg

Furthermore, before this issue, it had another 2 errors of lacking 2 files, which are "msvcr120.dll" & "msvcp120.dll". I've downloaded these 2 files and copied them into the System32 Folder, but the issue still exists.

So, what should I do? How can I solve this problem. Is there anyone can provide any solution?

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correct answers 1 Correct answer

Community Expert , Nov 17, 2017 Nov 17, 2017

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

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Guest
Nov 17, 2017 Nov 17, 2017

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Dear, Kglad,

Thank you for your kindly reply. I'm glad to inform you that my problem has been solved successfully by downloading the file of " Microsoft Visual C++ Redistributable Packages for Visual Studio 2013. " Thank you very much!

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

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you're welcome.

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New Here ,
Feb 24, 2018 Feb 24, 2018

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Bundle of thanks to you...it works for me too..

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Community Expert ,
Feb 24, 2018 Feb 24, 2018

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you're welcome.

(p.s when using the adobe forums, please mark helpful/correct responses, if there are any.)

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