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initialize error

Community Beginner ,
Feb 25, 2018 Feb 25, 2018

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I installed Adobe Photoshop 7 and when I try to open the program I get could not initialize Photoshop because all the scratch disks are full.

I am running windows 8.1 have 3 hard drives with 1.69 TB free on my main drive, 450 MB free on 2nd drive, 900 MB free on 3rd. What could the problem be?

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correct answers 1 Correct answer

Community Beginner , Feb 26, 2018 Feb 26, 2018

Contacted the seller for this version which I needed and here is his answer which worked fine. :

Hi, it's not an uncommon error. Here's a fix that usually works:
Immediately after double clicking on the Photoshop 7 shortcut press the Ctrl+Alt keys and keep holding the keys until you get the scratch disk preferences dialog which will be as soon as the program finishes initializing (see image), then choose your recovery partition or a separate drive (if you have one) as the First.
This would only wor

...

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New Here ,
Feb 25, 2018 Feb 25, 2018

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Please remove the unwanted software from your C drive and try to free the space.

Reinstall the software hope it will work.

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Community Beginner ,
Feb 25, 2018 Feb 25, 2018

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Tried reinstalling to no avail, and there is no unwanted software.

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Guest
Feb 26, 2018 Feb 26, 2018

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As far as I'm aware Photoshop 7 doesn't recognize hard drives over 1TB hence the scratch disk error.

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Community Beginner ,
Feb 26, 2018 Feb 26, 2018

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Contacted the seller for this version which I needed and here is his answer which worked fine. :

Hi, it's not an uncommon error. Here's a fix that usually works:
Immediately after double clicking on the Photoshop 7 shortcut press the Ctrl+Alt keys and keep holding the keys until you get the scratch disk preferences dialog which will be as soon as the program finishes initializing (see image), then choose your recovery partition or a separate drive (if you have one) as the First.
This would only work if you have a recovery partition or another smaller hard drive installed that you can use as the scratch disk.

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