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Mouse freezes for ~15-30 seconds after images is opened or closed

New Here ,
Feb 25, 2018 Feb 25, 2018

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Hey Guys,

My photoshop mouse courser freezes (can't click on anything, but can still be moved) after i open i image (i can already see the image) or the image is closed.

=> I tried to turn GPU support on and off with no effect!

=> tried to turn of antivirus (bitdefender) with no effect

=> files are on a SSD, not over network!

Cheers for your help!

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Adobe
Community Expert ,
Feb 25, 2018 Feb 25, 2018

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Make sure your device drivers are up to date.  Try Starting Photoshop with the shift key held press skip loading optional Plug-in to see it one may be causing your Problem. If still slow try resetting your Photoshop Tools and then your Photoshop Preferences if still slow..

JJMack

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New Here ,
Feb 26, 2018 Feb 26, 2018

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Hey JJMack,

Thanks for your help, apparently nothing helped

i also realiszed a "lag" when starting up photoshop. When i menu (files, edit,...) is shown at top but the screen is back!

cheers!

Mike

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