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I have captivate on a trial subscription, and captivate draft - can't access the draft file

Community Beginner ,
Jan 06, 2018 Jan 06, 2018

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I have captivate draft on my iPad, created a file, and think I'm uploading it - seems to indicate, but then in Captivate I can't find the file.  Does not seem to be uploaded.  Seems like no other way to access what I created in draft.  Can't send a file.  Also the email function (for reviews) does not seem to work.

Latest update: Now I do get something going to the Creative Cloud account, but it is only a .jpg of the first slide, not the draft file.  I think I'm following the instructions in Captivate Draft (pressing the upload button), but only a .jpg?

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Community Expert ,
Jan 07, 2018 Jan 07, 2018

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This is a situation where I cannot double-check, because I have a subscription both to Captivate and to CC (transfer uses the CC libraries). I will try to find someone who is able to help you.

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Adobe Employee ,
Jan 08, 2018 Jan 08, 2018

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Hi,

Apologies for the inconvenience caused.

We could see the issue with projects not uploading from Captivate Draft App and we are working on it. I will update this thread as soon as we fix it.

Regards,

Mayank

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Community Beginner ,
Jan 09, 2018 Jan 09, 2018

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Please let me know how you are doing on this issue.

I would like to use Captivate Draft.

Larry

I removed your personal information from this post

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New Here ,
Feb 26, 2018 Feb 26, 2018

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Has the update issue been resolved? I am giving a webinar on Captivate Draft on March 1, 2018. I have the full Creative Cloud and latest Captivate and Captivate Draft. It does not appear that the "send for review" option is working still. Really nice feature, but I will omit from my discussion unless I learn otherwise.

Best always,

Mark

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Community Beginner ,
Feb 26, 2018 Feb 26, 2018

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I have no idea, I’ve given up trying to make it work.

If you find an answer to this let me know.

Thanks

Sent from my iPhone

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Community Expert ,
Feb 27, 2018 Feb 27, 2018

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Mark, the patch is not yet released, should come in the near future (I heard, not totally sure).

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New Here ,
Feb 27, 2018 Feb 27, 2018

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Hi Lieve:

Many thanks for the update. Since I will be presenting to AET (Adobe Education Trainers) individuals on March 1, I will mention the review process briefly (and indicate it should be fixed and working in the near future). I plan to focus on many other aspects of Captivate Draft (even without the review/ sharing capability), it is still very handy.

Best always,

Mark

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New Here ,
Jun 13, 2018 Jun 13, 2018

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Have you fixed this problem? I have an entire project on my iPad. Is there another way to export my project from my iPad to my desktop version of Captivate?

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New Here ,
Jan 15, 2019 Jan 15, 2019

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Has this problem been resolved - I don't have the email icon in draft - so i can't send a project for review and am not given the option to open a draft project in captivate although in draft it tells me the project has been exported to the cloud

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