• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

My screenshot image files look very weird when opening on photoshop

Community Beginner ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

Hi,

I work with screenshots on photoshops a lot and from a couple of weeks I have noticed that when opening directly a .PNG or .JPG screenshot the image looks really distorted and saturated, when the original image or screenshot is not like that.

This is a sample of an original screenshot

Screen Shot 2018-02-27 at 11.52.46 AM.png

And this is how Photoshop displays this same screenshot image, it even changes it if I zoom out and in of this image.

Screen Shot 2018-02-27 at 11.54.12 AM.png

Screen Shot 2018-02-27 at 11.55.03 AM.png

I can't find a logical explanation for this, it only does it with screenshots taking from my laptop.

I even uninstalled PS and updated it to the latest version and its not working.

Have you seen this issue before?

The solution I have found is to open that same image in illustrator and then copying to the clipboard to paste into a PS canvas, this is how it works but its annoying as I am not working with Vectors and have to keep both apps open.

I am using a macbook pro latest generation if this is useful to help explain the issue,

Thanks,

Aldo

Views

2.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 27, 2018 Feb 27, 2018

problem.png

Uncheck and restart Photoshop

Votes

Translate

Translate
Adobe
Community Expert ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

problem.png

Uncheck and restart Photoshop

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

There is a problem with png right now -this is a known issue and will be fixed in the next release.

Turn off Use Graphic Processor in your prefs. 2018-01-22_12-14-33.jpeg

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

This is a known issue, as a temp fix disable these options in Preferences and restart Photoshop

Untitled2.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 27, 2018 Feb 27, 2018

Copy link to clipboard

Copied

LATEST

Thanks seems that I was able to fix it, awesome help.

Have a good day.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines