Unable to decrypt multiple pdfs (all of them have the same password) - Action Wizard

[rajab22588763]

Hello,

I tried to decrypt multiple files at once but unable to succeed. I did try many options suggested in the internet but no luck. So hoping i could find some help here..

Software used : Adobe Acrobat X Pro , OS: Windows 7 Enterprise

Here is what i did to decrypt 3 files which have same password and are placed in a folder in my desktop

> Created new action using the action wizard

> Under the "Protection" Action, selected encrypt - Option - Security Method - "None"

> Start with -> "A folder on my computer"

> Save to -> Ask when action is started & saved the action

When i run this action, it doesn't prompt me to enter the password so that it could decrypt instead it gives me the message in the image I've attached.

[Bernd Alheit]

Can you open the files with File > Open... ?

[rajab22588763]

Hi Bernd,

Yes i am able to open the file that way. Encryption of multiple files works perfectly, but when i try to decrypt them in batch, it gives me the above message.

Thanks,

Raja

[rajab22588763 · Accepted solution]

Hi,

I found the issue. Missed a step here - "Under Preferences > Action Wizard you must set the security method to the same as your files (Password / Certificate / LCDRM) so you get prompted for the details when the Action first runs" . Didn't notice this

Works perfectly now. Thanks !

RajaBhojan