Lightroom refusing to import

[jackk22509208]

In lightroom, I cannot press the button that would usually import photos. I've tried using the normal import method, using file>add photos, CTRL + Shift + I, and dragging and dropping, yet nothing works. I have no idea why this is happening, I've reset my preferences multiple times too, so if anyone knows how to fix this I'd be very grateful.

[99jon]

Not sure what the problem could be. If you quit the LRCC desktop app can you add photos from your LRCC web app after logging-in from the link below?

https://lightroom.adobe.com/

If that works try re-launching the desktop app to see if sync kicks in.

[jackk22509208]

After uploading I am still presented with this screen, nothing happening here

[99jon]

If you click the cloud icon- top right – what connected devices are listed? Also check settings.

[99jon]

If the above suggestion of logging-out does not change anything, I can only suggest uninstalling and re-installing LRCC.

-Uninstall from Windows

-Re-start your computer

-Launch Creative cloud and install LRCC from the Apps tab.

[selondon]

Have you tried logging out of the Creatve Cloud account as well as Lightroom CC Application?

(as there are no photos showing at all)