Tela preta ao iniciar Photoshop CC 2018

[marcoosvlopes]

Boa tarde, estou enfrentando um erro que, ao abrir os programas da adobe eles ficam todos pretos logo na tela inicial:

Se alguém souber como corrigir, por favor, me ajudem!

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

Are Photoshop and OS fully updated?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

[igcoliver]

Segue correção em vídeo.

https://youtu.be/KYje52JkJIw

Espero ter ajudado.