1 Reply Latest reply on Jan 22, 2009 8:07 PM by Highland Matt D

    Error 2038 - installer trying to repair app in Time Machine backup?

    Highland Matt D Level 1
      I've been having trouble with the runtime installer giving me various errors, lately it's 2038, previously 3003. Eventually I turned on logging and found that the installer is trying to repair/delete/update a version of my program that has been archived in Time Machine some months ago. (See the two "HERE---->" markers below)

      Has this archived version somehow been registered with the OS? If so, how could this happen? More to the point, how do I fix this?

      Starting app install of file:///Volumes/PWG/PWG.air
      UI SWF load is complete
      UI initialized
      Unpackaging to /private/var/folders/2H/2HXX0PdIFYmMZFHSLhZBPk+++TI/TemporaryItems/FlashTmp0
      unpackaging is complete
      application is bound to side-by-side version 1.0
      application is bound to this version of the runtime
      app id com.attraction.PersonalWealthGuru
      pub id 2D49604378B663F295AB9F42CF24287826D07737.1
      Application not located
      Waiting for user confirmation
      User confirmed action: install
      creating native installer in: /private/var/folders/2H/2HXX0PdIFYmMZFHSLhZBPk+++TI/TemporaryItems/FlashTmp1
      native installer creation complete
      stateInstallingWithElevation: enter install
      stateInstallingWithElevation: /Volumes/PWG/Setup-Mac.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer -runtime /Volumes/PWG/Setup-Mac.app/Contents/Frameworks -silent -logToStdout -withRuntime -url -location /Applications -desktopShortcut -programMenu file:///Volumes/PWG/PWG.air
      subinstaller: Starting silent app install of file:///Volumes/PWG/PWG.air
      subinstaller: UI SWF load is complete
      subinstaller: UI initialized
      subinstaller: Unpackaging to /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp0
      subinstaller: unpackaging is complete
      subinstaller: application is bound to side-by-side version 1.0
      subinstaller: application is bound to this version of the runtime
      subinstaller: app id com.attraction.PersonalWealthGuru
      subinstaller: pub id 2D49604378B663F295AB9F42CF24287826D07737.1
      subinstaller: Application not located
      subinstaller: creating native installer in: /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp1
      subinstaller: native installer creation complete
      subinstaller: Starting install
      HERE--->subinstaller: Repairing com.attraction.PersonalWealthGuru installed at /Volumes/Time Machine Backups/Backups.backupdb/Matt Dawson’s iMac/2008-10-11-060129/Macintosh HD/Applications/Personal Wealth Guru.app
      subinstaller: New install location will be /Volumes/Time Machine Backups/Backups.backupdb/Matt Dawson’s iMac/2008-10-11-060129/Macintosh HD/Applications/Personal Wealth Guru.app
      subinstaller: Beginning install
      subinstaller: Copying /Volumes/PWG/Setup-Mac.app/Contents/Frameworks/Adobe AIR.framework to /Library/Frameworks/Adobe AIR.framework
      subinstaller: Copying /Volumes/PWG/Setup-Mac.app to /Applications/Utilities/Adobe AIR Uninstaller.app
      subinstaller: Copying /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/Frameworks/Adobe AIR.framework/Versions/Current/Adobe AIR Application Installer.app to /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file1
      subinstaller: Deleting /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/Frameworks/Adobe AIR.framework/Versions/Current/Adobe AIR Application Installer.app
      subinstaller: Copying /Volumes/PWG/Setup-Mac.app to /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app
      subinstaller: Copying /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/Frameworks to /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file2
      subinstaller: Deleting /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/Frameworks
      subinstaller: Copying /Volumes/PWG/Setup-Mac.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app to /Applications/Utilities/Adobe AIR Application Installer.app
      subinstaller: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
      subinstaller: Copying /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist to /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file3
      subinstaller: Deleting /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
      subinstaller: chown of /Library/Frameworks/Adobe AIR.framework completed with status 0
      subinstaller: chown of /Applications/Utilities/Adobe AIR Application Installer.app completed with status 0
      subinstaller: chown of /Applications/Utilities/Adobe AIR Uninstaller.app completed with status 0
      subinstaller: Copying /Volumes/Time Machine Backups/Backups.backupdb/Matt Dawson’s iMac/2008-10-11-060129/Macintosh HD/Applications/Personal Wealth Guru.app to /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file4
      HERE---->subinstaller: Deleting /Volumes/Time Machine Backups/Backups.backupdb/Matt Dawson’s iMac/2008-10-11-060129/Macintosh HD/Applications/Personal Wealth Guru.app
      subinstaller: Error occurred; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
      subinstaller: Deleting /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file4
      subinstaller: Deleting /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
      subinstaller: Copying /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file3 to /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist
      subinstaller: Deleting /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file3
      subinstaller: Deleting /Applications/Utilities/Adobe AIR Application Installer.app
      subinstaller: Copying /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file2 to /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/Frameworks
      subinstaller: Deleting /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file2
      subinstaller: Deleting /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app
      subinstaller: Copying /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file1 to /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/Frameworks/Adobe AIR.framework/Versions/Current/Adobe AIR Application Installer.app
      subinstaller: Deleting /private/var/folders/zz/zzzivhrRnAmviuee+++++++++++/TemporaryItems/FlashTmp2/file1
      subinstaller: Deleting /Applications/Utilities/Adobe AIR Uninstaller.app
      subinstaller: Deleting /Library/Frameworks/Adobe AIR.framework
      subinstaller: Rollback due to error complete
      subinstaller: stateInstalling: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
      Failed during elevated install: error 2038 Error #2038
      starting cleanup of temporary files
      application installer exiting