crashes when trying to use menu bar, cannot unistall

[birgittam89446958]

Acrobat Pro DC on Mac High Sierra 10.12.6 crachess when trying to access menu bar. Can at best see menues, but nothing happens when I click on them. Somtemies crashes entirely. Cannot close program without forcing. Uninsall från Adobe CC doesn't work, and hence not update from there. Menu "Search for updaes" doesn't answer. Have used new computer and DC for a few months without problems.

Regards

Birgitta

[Karl Heinz Kremer · Accepted solution]

Unfortunately, on the Mac we don't have a way to repair an Acrobat installation (which is available on Windows). I would try to uninstall Acrobat, then run Adobe's "Cleaner" application (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) and then install Acobat again. Unfortunately, this will not work if your Acrobat is part of a CC installation.