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I recently installed an Epson V19 scanner and when I go to Create PDF with Scanner it gives me a diaglog box to choose which scanner I want. I choose the Epson, but still cannot get Adobe to scan the document into a pdf.

New Here ,
Feb 09, 2018 Feb 09, 2018

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I recently installed an Epson V19 scanner and when I go to Create PDF with Scanner it gives me a diaglog box to choose which scanner I want. I choose the Epson, but still cannot get Adobe to scan the document into a pdf. Any ideas?

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Scan documents and OCR

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Adobe Employee ,
Mar 06, 2018 Mar 06, 2018

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Are you using Adobe Acrobat or scanning from scanner software? 

If Acrobat please share the Acrobat version and dialog screenshot of settings. Also, make sure you have latest drivers.

Thanks.

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