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CC2018 files open in CC2017 (It didn't work 1 month ago)

Participant ,
Mar 06, 2018 Mar 06, 2018

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Hi there,

Back in December when I was running Creative Cloud 2017 on El Capitain with NO access to the online Creative Cloud updater,  I tried to open a jpg saved in Creative Cloud 2018, it wouldn't open.

Fast forward to now, I'm running Sierra Creative Cloud 2018 WITH access to the online Creative Cloud updater, that same jpg now opens in all of my older photoshops.

Can anyone tell me why? Am I going crazy?!

Thx!

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correct answers 1 Correct answer

Community Expert , Mar 06, 2018 Mar 06, 2018

Install Windows on your Mac made me write thatI believe there is a bug report on the Adobe Feedback site File opem with mess up displays.

Photoshop CC 19.1: PNG Images Opens with Distortion | Photoshop Family Customer Community

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Community Expert ,
Mar 06, 2018 Mar 06, 2018

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Install Windows on your Mac made me write thatI believe there is a bug report on the Adobe Feedback site File opem with mess up displays.

Photoshop CC 19.1: PNG Images Opens with Distortion | Photoshop Family Customer Community

JJMack

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