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Problem generating printed doc

New Here ,
Jan 23, 2009 Jan 23, 2009

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A co-worker is having trouble generating printed doc. It displays the message, "Cannot Microsoft Word installed on your system." Word is installed in its normal location. Any suggestions? Our Help Desk couldn't figure it out.

Jan Shelton

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LEGEND ,
Jan 23, 2009 Jan 23, 2009

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Welcome to our community, Jan

Perhaps try this. Just open RoboHelp for Word. Then close it. Then try your printed docs again.

Cheers... Rick

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Community Expert ,
Jan 24, 2009 Jan 24, 2009

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If Rick's suggestion does not solve the problem, post back whether the problem is with RoboHelp 7.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Guest
Mar 17, 2009 Mar 17, 2009

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I have the same problem. RoboHelp HTML 7.03 and Word 2000. I click "Generate PDF" and get message "Cannot find Microsoft Word installed on your system".
I opened RoboHelp for Word without problem and created a project, then rebooted.
Any more ideas?

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Community Expert ,
Mar 18, 2009 Mar 18, 2009

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http://www.grainge.org/pages/authoring/printing/print_issues.htm

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