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drop down menu Partially dissapears.

Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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Using Windows 7, CS6

This seams/may have started after an nvidea update, but a rollback showed the problem still persisting.

If I reduce the window then up again it refeshes, problem does not always start on its own, its random. Been trying to find a fix for a month now on the web and nothing has worked. Registry refresh is on, taskmgr seams fine, did some resets in PS just in case, I dont customize PS.

Have had this problem once before long time ago, sys update got rid of it.

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Mar 07, 2018 Mar 07, 2018

I notice that clipping is in the location where the document draws. This indicates a bug in your open-gl driver (the driver incorrectly place the document view over the popup window).

Try to find an update for your video card, or turn ogg GPU in Preferences>Performance.

Jesper

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Community Expert ,
Mar 07, 2018 Mar 07, 2018

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Have you tried resetting Preferences?

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Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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From the Pref Menu yes, The Ctrl/Shift/Alt has not revealed anything.

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Community Expert ,
Mar 07, 2018 Mar 07, 2018

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To reset preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

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Adobe Employee ,
Mar 07, 2018 Mar 07, 2018

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I notice that clipping is in the location where the document draws. This indicates a bug in your open-gl driver (the driver incorrectly place the document view over the popup window).

Try to find an update for your video card, or turn ogg GPU in Preferences>Performance.

Jesper

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Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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I switched to Drawing Mode-Normal, was on advanced. Turned off PAC.

ogg ??

No Change.

tried 10 times Alt/Ctrl/Shift just now and no promps show up, takes 2 sec for PS to load.

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Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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I switched off "Use Graphics Processor" toggle, thats what you meant I believe, its working so far, see how it goes today and will report back. Nvidea drivers up to date, just have to see if theirs something specific with PS.

Thanks!

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Community Expert ,
Mar 07, 2018 Mar 07, 2018

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neilmedhat  wrote

Nvidea drivers up to date

You may need to roll back the driver a version or two.

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Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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Only did one update when this problem occurred, and already rolled back.

Thanks!

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Community Expert ,
Mar 07, 2018 Mar 07, 2018

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If your machine is using two GPUs, see that the Nvidia control panel is switched to their one for Photoshop.

This and a few other suggestions shown here: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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Thanks will look into that

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Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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Hmm, why im I getting messages in Asian Now?

Screenshot from 2018-03-07 16-30-32.png

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

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So far no more problems. Thanks for the help

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Community Beginner ,
Mar 09, 2018 Mar 09, 2018

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LATEST

I followed these instructions unloaded all their software/drivers and loaded the latest Nvidia drivers, reingaged PS GPU and so far all works well.

NvidiaDrivers.png

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