Conflict updating Lightroom Classic CC

[philippev1975and9]

I am on Creative Cloud for Lightroom and Photoshop. Got a notification to update Lightroom.  In error I updated Lightroom CC (which I don't use, I only use the desktop Lightroom Classic CC).  Subsequent to the LR CC update I attempted to update Lightroom Classic CC.  I keep getting this response: "Conflict updating Lightroom Classic CC please save your work and close the following programs for all logged in users, then click continue - Adobe Lightroom CC".  This is totally circular.  I can close / exit out of  LR Classic CC as many times as I choose I always end up with the conflict when I go back into "Help Updates".  So I am stuck unable to perform the latest update.  Can anyone help please?  Thank you.

[Just Shoot Me · Accepted solution]

Use the Adobe Creative Cloud Desktop App to update LR Classic CC.

I also suggest you uninstall LR CC, the Cloud Centric LR, before you do the updating with the CC DTA of LR Classic CC

[philippev1975and9]

Thank you.  I did not need to uninstall LRCC (Cloud) but used the Creative Cloud Desk Top App to update as you suggested.  The update works without any issue on the stand-alone CCDTA.  The "equivalent" version when LR is already launched, found under "Help / Update", must be buggy.  It would be much better if Adobe made that Help / Update a pointer to the stand alone instead of active code.  Or better still, fix the code to eliminate these conflicts.

[Just Shoot Me]

The reason I suggested to uninstall LR CC, Cloud Centric version, was to stop any conflicts that might be created by having both programs on your system.

Not totally necessary but can get confusing using both program.

Your choice.

[philippev1975and9]

Yes good point, considering I don't use it and I can always download it later if and when I change my mind.  I will do so.   Thanks again!.   Does Adobe Sys Dev staff  read these posts as a trigger for software fixes or should I lodge a formal bug report about the conflict resident in Help/Update?

[Just Shoot Me]

philippev1975and9  wrote

Does Adobe Sys Dev staff  read these posts as a trigger for software fixes or should I lodge a formal bug report about the conflict resident in Help/Update?

Not really. You need to post over at this link.

Lightroom Classic CC | Photoshop Family Customer Community

[john beardsworth]

philippev1975and9  wrote

I keep getting this response: "Conflict updating Lightroom Classic CC please save your work and close the following programs for all logged in users, then click continue - Adobe Lightroom CC".  This is totally circular.  I can close / exit out of  LR Classic CC as many times as I choose I always end up with the conflict when I go back into "Help Updates".  So I am stuck unable to perform the latest update.  Can anyone help please?  Thank you.

It sounds like LR isn't closing properly. Restart your computer and do the update straight afterwards.