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I simply want to close my account before the 30-day free trial expires. This has been frustrating to say the least. I cannot find a phone number or email address anywhere on the adobe website, after logging in to my account.
One communications option is all I can find and that is CHAT. I waited a ridiculous amount of time to connect with no success.
It seems Adobe has zero interest in customers successfully reaching them.
This, at least, mat be interpreted as my official attempt to notify Adobe to close my account now.
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https://forums.adobe.com/people/chas+gel wrote
This, at least, mat be interpreted as my official attempt to notify Adobe to close my account now.
Unfortunately, no, since this is a user to user forum, not Adobe.
Have you tried this:
How to cancel your Adobe Creative Cloud plan or membership
If you are not able to cancel following the instructions in that link, I can bring it to the attention of an Adobe employee. Please try the link first.
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There is no 30 day free trial for Photoshop which you need to cancel. If you gave your credit card you’ve committed to a year.