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I'll be honest with you snook13...
I generally use a tool by TechSmith called "SnagIt". I then set up a profile in there to screen capture (where it captures screens at a certain size and x/y coordinates automatically at the press of a button), as I go through the application. Then I insert those graphics as "image slides" within Captivate 4.
Why do I do it this way instead of doing full-motion screencapture? Because I have much greater control of where I want the mouse to appear onstage and how I want the recording to act, and I don't have to worry about not getting the right screen within my .cp file. I know all the screen captures are there within my library.
I also don't have to worry about any "partial" screen captures and whatnot. No garbage in my library. I can simulate movement by how I place the mouse, or combining the bottom 1/2 of screenshot A with the top 1/2 of screenshot B within an image editing tool like Fireworks (which I love), and importing as a new image slide. See what I mean?
It might take a little longer, but trust me, I have a lot less headaches in cleaning up during editing.
Hope this helps.
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For example when i am typing in my password within the EMR, each character is inserted into the login box very slowly on the video playback.
Makes perfect sense. That is a video capture of your text being entered onscreen. So if it is slotted on the slide timeline to take 4 seconds to type in your password, just shorten the amount of time that that video capture is present on the timeline to say - 1 second. Really easy to do. Same rule of thumb would apply for anything else on your timeline for that slide.