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reconnect the offline volume to continue using lightroom cc regularly

Community Beginner ,
Mar 07, 2018 Mar 07, 2018

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I have the following error in LightRoom CC and do not know what to do.

please reconnect the offline volume to continue using lightroom cc regularly

Thanks for any assistance

MacBook Pro 13" Mid 2012

16GB Memory

1TB SSD

QNAP TS-431P NAS with 8TB

Photos are located on the NAS

Lightroom Classic CC catalog is on local 1TB SSD

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LEGEND ,
Mar 08, 2018 Mar 08, 2018

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Your disk drive is either not connected or asleep. Plug it in, or wake it up.

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

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Thanks for the reply, but how can i find which it is for I only have my internal 1TB SSD and my NAS Volumes and I am accessing both with finder at time I get the error.  Also if I try to edit a photo in Photoshop from Lightroom CC I get Screen Shot 2018-03-08 at 9.10.00 AM.png

Also if I try to save the image i get the followingScreen Shot 2018-03-08 at 9.09.34 AM.png

I am completely confused.

Help

Mike

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Community Expert ,
Mar 08, 2018 Mar 08, 2018

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Does your NAS volume have a green light showing in Lr? Can you post a screen shot in the Library module with the entire left column?

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

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Yes it does.

This problem is not in Lightroom Classic CC but in the cloud based Lightroom CC. 

But Thank You

Mike

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Community Expert ,
Mar 08, 2018 Mar 08, 2018

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Moving this to the Lr CC cloud based forum

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