I cannot use After Effects as it keeps crashing - just shows a black screen when I go to it. Help!
[Title edited for clarity. — Mod.]
When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?
Exactly which version of the program do you have that is causing problems, and what error message do you see?
Is it crashing on start up?
You can try deleting your preferences, that's what I do when mine crashes on start up.
You'll need to reenter your plug-in serial keys, kind of a pain, but it works.
for me (PC) it's in here:
Best of luck.