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Lightroom CC slow sync speed

New Here ,
Mar 09, 2018 Mar 09, 2018

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I've upgraded to 1TB CC plan, hoping to use the cloud for back up of my original files. However I have been facing unbearably slow sync speeds as uploading files by migrating catalogue. Left laptop running overnight to upload 150 photos, it has managed to do 20 photos in about 8 hours which is far slower than my internet upload speed would allow. At this point I have been syncing my collections constantly for over 2 weeks and there is still a long way to go before all data is backed up.

Is the slow sync speed a known issue? Is there anything being done to improve sync speeds and performance? Is there anything I can do to improve speeds or resolve any errors that programme might be having (all assets are present and no metadata conflicts on any kind, just taking a long time to upload each file).

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Guest
Mar 15, 2018 Mar 15, 2018

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Hello Jonathan

I'm also facing the same issue on PC, but it seems all right on my iPad. Have you figured out how to solve the problem?

Hope you have a wonderful day!

Gefei SHEN

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New Here ,
Mar 16, 2018 Mar 16, 2018

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I also find uploading files from phone is much faster, but desktop app just takes forever. Still no solution, it seems to hang on certain files and not move forward for a long time. Still taking forever to upload my collections to the cloud, and Adobe don't seem to care. Very disappointing.

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New Here ,
Mar 20, 2018 Mar 20, 2018

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I have the same problem, I can see the photos in Lightroom CC on my PC, but it's still sync, so in my IPad I can only see a few of them. There is something to do to increase the speed of the sync? I have 21.571 files and in 24 hours it just manage to sync 690.

"it seems to hang on certain files and not move forward for a long time" agree, today when I arrived at home it was in the same sync number.

Thanks for your help

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New Here ,
Sep 06, 2018 Sep 06, 2018

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I also am having the same problem.  I have 5 gb/s of upload bandwidth and Adobe is really slow in taking photos.  It seems they don't have enough bandwidth or are throttling on their end.

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