2 Replies Latest reply on Mar 10, 2018 2:11 AM by juanital46057188


    juanital46057188 Level 1

      Hi, Why I cant open the premiere pro cc ?
      I already uninstall and install it again but its not opening
      please help me

          John T Smith Adobe Community Professional & MVP

          When you ask a question you need to provide some basic information

          -Forum quick start https://forums.adobe.com/docs/DOC-5601

          Mac or Windows, and EXACTLY which version of the operating system?

          Recent Mac AND Windows operating systems have been known to cause "odd" problems

          Are you using a computer Administrator account with full read/write permission?

          Exactly which version of the program do you have that is causing problems, and what error message do you see?


          If Windows, do you have the required 64bit operating system?

          • 2. Re: PREMIERE PRO CC PROBLEM
            juanital46057188 Level 1

            Windows 10 , 64 BIT OS
            Everything is working before, I am using it
            but after 3 days, when I try to run it, its not responding

            there is no error message, it just not running

            please help me to fix this problem
            I tried to run it as admin and nothing happened I already tried to install it again, but still its not rrunning

            please help