Adobe spark not working in Safari browser

[jeroenn10788249]

For some reason spark won't open in my safari browser. Until yesterday it worked fine, but now I end up with a blank screen every time. In chrome it works ok, but I prefer Safari....

My setup: MB Pro 2017 touchbar, 16 Gb

I have changed the settings of safari to allow content to be played automatically.

Any suggestions?

Regards,

Jeroen Noot

[stevienk9999575 · Accepted solution]

Hi Jeroeen,

Here for the system requirements of Adobe Spark.

What are the Adobe Spark system requirements? – Adobe Spark Knowledge Base

[jeroenn10788249]

Thanx for your reply.

Spark is working again on Safari. I have no clue what the problem was, but hey it works!

[davids41727303]

Hi,

i hope its ok to tag on to this post.

Spark Post app is starting as blank screen. It has done this before and I had to reinstall it.

i am using an iPad Pro and safari browser

Any suggestions please.

David

[sbarmed]

Same issue with Safari on new MacBook Pro. Works on Chrome, but not Safari (videos are blacked out). Adobe support told me Cookies and History must be cleared (did that) but still will not work. I prefer Safari to Chrome, but to use Spark, must use Chrome.

[Katrina26]

I have the same problem. Adobe spark was working just fine this morning but now it opens in Safari, I can see my projects but I can't edit them. When I click edit the browser page just keeps on loading endlessly. I have a MacBook Pro 2019. I didn't change anything. It just quit working.

[jameso93202374]

Exactly the same for me. Endlessly loading and doesn't open any of my projects

[Skip Spangler]

Totally annoyed that Adobe Spark won't work with Safari, especially when it was working so well before. Chrome is not my favorite browser, and I would really prefer to work in Safari. Sure wish Adobe would fix this.

[MountainMarta]

I'm having similar issues. Works fine one day, not so much the next.

Then days without working and for some mysterious reason starts working again.

I have only used it on Safari only, and just give up on Spark when it's not working, even though it's the most user friendly program to teach young people about visual communication. A bit of a bummer when you commit to helping with an assignment in spark, and then can't because it wont even launch.

Consistency is king.

Good luck y'all.

[A5C5E]

I have this same problem. Working on a group project and I can't get the page to load and I am the one that started the project. How did you solve this?

[MountainMarta]

I downloaded Google Chrome on my mac and it works now. 

Same issue... group project, couldn't work on it. 

Zero problems when working it through a different browser than Safari.

Best of luck on your project.

Peace

[John T Smith]

There is no forum for that product here
Spark support is at https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles