• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Upgrading to Win10

Participant ,
Mar 11, 2018 Mar 11, 2018

Copy link to clipboard

Copied

Hello Forum,

I'm upgrading soon from Win7 to Win10 - fresh / clean install

I have a photography plan.

Question:

   - What do I have to do to get Creative Cloud and my plan apps back?

   - Do I have to de-activate first?

  - Do I have to download the "Creative Cloud setup.exe" and sign in from there?

               ( I still have version 3.1.0.108 in downloads)

  - what do I need? - ID plus password - order# ? -

Thanks

TOPICS
Creative Cloud

Views

287

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 11, 2018 Mar 11, 2018

Yes, you deactivate first by signing OUT of your Cloud account

Download & Install instructions https://forums.adobe.com/thread/2003339

-Mini-FAQ from staff member Jeff A Wright https://forums.adobe.com/thread/1146459

-Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

Votes

Translate

Translate
Community Expert ,
Mar 11, 2018 Mar 11, 2018

Copy link to clipboard

Copied

LATEST

Yes, you deactivate first by signing OUT of your Cloud account

Download & Install instructions https://forums.adobe.com/thread/2003339

-Mini-FAQ from staff member Jeff A Wright https://forums.adobe.com/thread/1146459

-Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines