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Image window won't resize after update

New Here ,
Feb 01, 2018 Feb 01, 2018

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After the last Photoshop CC update the image window will not resize to fit when Cropping, Resizing image, or Changing canvas size. If I zoom in or out it will resize to fit the change. If I Undo the the previous change the image resizes inside the window that doesn't resize.

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correct answers 1 Correct answer

Community Expert , Feb 01, 2018 Feb 01, 2018

Did you reset your preferences so your current ones that may be corrupted are deleted?

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Community Expert ,
Feb 01, 2018 Feb 01, 2018

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Have you tried resetting photoshop tools and if the does not fix the problem your Photoshop preferences. Crop seems to work correctly on windows 10 Creator's edittion with CC 2018.1

JJMack

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New Here ,
Feb 01, 2018 Feb 01, 2018

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Ya, Sorry, I don't use forms but its my only option here. I am running Mac OS 10.12.6 Sierra. I've tried reseting tools. Ive been through the preferences. I've disabled the GPU and reset it. I'm afraid this is a bug that won't resolve without another update.

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Community Expert ,
Feb 01, 2018 Feb 01, 2018

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Did you reset your preferences so your current ones that may be corrupted are deleted?

JJMack

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New Here ,
Feb 13, 2018 Feb 13, 2018

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I have the same problem. Since Photoshop CC 2018.1 (and 2018.1.1) the window won't resize (Mac OS 10.13.3). It drives me insane.

@JJMack: Yes, I reset my preferences.

Original Image (2000x2000)

Bild1.png

Resize to 150x150 – The window size stays the same.

Bild2.png

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Community Expert ,
Feb 13, 2018 Feb 13, 2018

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New Here ,
Feb 13, 2018 Feb 13, 2018

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Nope, I don't use the fullscreen mode and the 19.1.1-Update won't fix anything.

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Community Expert ,
Feb 14, 2018 Feb 14, 2018

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I do not us a Mac. If you havs a 2000x2000px and resize it to 150x150  and these floating image woindows are what you see CC 19.1.1 has an installation problem one you mac.  I have never seem Photoshop mess up like this.

In you screen captire it look like  state  You have a 2000x2000 px image but CC 19.1.1 is displaying a 700px x700px document zoomed to 50%  shown by the floating windows info,rulers and no scroll bar slider sliders.  Info shows zoon 50% rulers show 700x700 not 2000x2000 and the 700x700 fits in the wondow.

Then you resize the document to 150x150px  but CC 19.1.1 resized it to 50px x 50px shown in the floating wondow  info shows zoom 50% Rulers show 50px by 50px not 150x150

If

JJMack

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New Here ,
Feb 16, 2018 Feb 16, 2018

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My rulers shows millimeters, not pixels. 2000x2000px or 705,56mm x 705,56mm @ 72dpi.

I can provide another example.

500x500 pixels

500x500.png

Resize window:

Dialog.png

result:

1000x1000.png

Resized to 1000x1000px, now with beautiful scrollbars and no change of window size at all.

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Community Expert ,
Feb 16, 2018 Feb 16, 2018

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How big is the window relative to you display display area   it will not change if it is fitted to the display and the image will not fit.  I use windows and for your problem you use post full screen captures not partial. Is what you post wrong I can not tell

JJMack

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New Here ,
Feb 22, 2018 Feb 22, 2018

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There is a lot of display space... (I prefer the view without application frame, in case you wonder why you see Firefox)

Bildschirmfoto 2018-02-22 um 13.45.09.png

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Community Expert ,
Feb 22, 2018 Feb 22, 2018

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I do not use a Mac.  On Windows  there is no windows option to not display a windows window frame.   Do a small test Show the window frames and test to see if zooming will change window size.  See if the problem is related to this mac feature.

JJMack

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New Here ,
Feb 26, 2018 Feb 26, 2018

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The first screenhots were with application frame, the last without - It makes no difference.

Zooming aka hitting command plus or command minus will change the window size. But it's a pain in the neck to hit the key combo every time I resized a picture to get rid of the scrollbars and see the full image.

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

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Did you ever figure out this problem.  I crop and the image goes to the right size but the window does not shrink like it use to you have to hit the command plus or command minus.  When you have a lot of images open this is a pain in the neck to do for every image.  It use to resize by itself.  If you have a step by step fix please share with me.

Thanks

Kathy

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New Here ,
Mar 12, 2018 Mar 12, 2018

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Same issue here.  I'm using an iMac with the latest version of Photoshop just installed (19.1.1).  When changing Canvas Size to something larger, the canvas itself changes size but the window does not.  So like others have said, I then have to Command + or - to get it fitted correctly.  This is majorly annoying but probably an easy fix (for someone who knows more than I do) to get this bug gone and have Photoshop working like it has in all previous versions.  PLEASE HELP!

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Community Beginner ,
Apr 26, 2018 Apr 26, 2018

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So glad I found this so I know I'm not crazy. Same problem, Mac, brand new install, 19.1.3. Anyone figure this out?

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Community Expert ,
Apr 26, 2018 Apr 26, 2018

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Select the Zoom Tool. Checkmark "Resize Windows to Fit".

Then when you crop an image the window should resize.

That's on my mid 2012 MBP running 10.13.4/19.1.3

Screen Shot 2018-04-26 at 9.25.41 PM.png

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

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Thank you, @gener7, but that doesn't fix it. Mine was already set to that.

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

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Try turning on and then turning off the Application Frame.

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

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Nope, didn't work either. This is basically what it does:

Before:

Screen Shot 2018-04-27 at 12.08.03 PM.jpg

After:

Screen Shot 2018-04-27 at 12.08.20 PM.jpg

It happens with a crop, a resize, etc. And if you rotate, the image window doesn't rotate with it - it stays static. The whole mess is just incredibly annoying.

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

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You must have Open Documents as Tabs unchecked. Try checking it and see if the behavior changes when you uncheck Applcation Frame.

Screen Shot 2018-04-27 at 11.55.39 AM.png

And just in case:

Reset Prefs CC 2015.png

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

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Hi there - I've tried with tabs and without. Does the same thing. I really do appreciate your trying to help!

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

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I just tried again with exactly those steps you recommend: Reset preferences to open as tabs. Close/Reopen photoshop. Opened image (as a tab). Turned off the application frame. Crop. Same thing. I'm thinking it has to be a bug.

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

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Even without rulers, does the same thing - I tried *so* many things before coming here to bug you nice folks!

Screen Shot 2018-04-27 at 2.16.01 PM.jpg

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

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It does adjust if I hit the green resize button - just never had to do that before...Of course, this is simply a nuisance issue!

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