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PNGs showing as corrupt in photoshop??

Guest
Feb 27, 2018 Feb 27, 2018

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Screen Shot 2018-02-28 at 4.48.53 PM.pngI am using Photoshop CC 2018, a recently updated and installed programme on my macbook pro 2018.

Whenever I open a PNG file in photoshop, it shows as corrupt. It displays a square of rainbow squares. This happens with any png, but on other computers and systems, these files work.

I can use them in illustrator.

TIA

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correct answers 1 Correct answer

Community Expert , Feb 27, 2018 Feb 27, 2018

Turn off

Preferences > Plug-Ins > Allow Extensions …

Preferences > Plug-Ins > Load Extension Panels

and restart Photoshop.

https://feedback.photoshop.com/photoshop_family/topics/png-images-appear-as-distorted-lines-photoshop-19-1-new-bug

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Adobe
Community Expert ,
Feb 27, 2018 Feb 27, 2018

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Turn off

Preferences > Plug-Ins > Allow Extensions …

Preferences > Plug-Ins > Load Extension Panels

and restart Photoshop.

https://feedback.photoshop.com/photoshop_family/topics/png-images-appear-as-distorted-lines-photosho...

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New Here ,
Feb 28, 2018 Feb 28, 2018

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It is not a perfect solution.

The Bug coming back even with the options unchecked. You have to restart Photoshop each time the glitch appears ... Thank you to fix the problem with an update.

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Community Expert ,
Feb 28, 2018 Feb 28, 2018

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It may not be perfect, but it is a workaround . Adobe's developers have acknowledged the issue and are working on a solution.

Dave

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Adobe Employee ,
Mar 14, 2018 Mar 14, 2018

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LATEST

Hi lilyc,

This problem should be fixed after the Photoshop 19.1.2 update. You can install this update via Creative Cloud desktop app.

Also, you can refer the list of the fixed issues after the Photoshop 19.1.2 update, here: Fixed issues in Adobe Photoshop CC

Regards,

Mohit

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