i cannot install pr2018 please help - Failed to start core sync

[jeabj62254651]

i cannot install please help  - Failed to start core sync

[Bani Verma]

Hi Jeabj62254651,

As you have mentioned you are unable to install Premiere Pro CC 2018 as it fails with an error message "Failed to start CoreSync", Kindly refer to the below given links to resolve this error:

Adobe Creative Cloud Core Sync crashes every minute after update

CC fails to start core sync

Let us know if this helps.

[jeabj62254651]

ok it work but what is error component factory -71

[Bani Verma]

To get you help regarding this error , I am moving this thread to Premiere Pro CC​ community.

[jeabj62254651]

ok thanks

[jeabj62254651]

where is correct to click?

[Ann Bens]

Please post screenshot of error message.

[jeabj62254651]

how to attach it?

[jeabj62254651]

[Ann Bens]

Your Premiere is installed. Dont see any error about core sync as in the title of your question.

For the first 'error' hit OK and change your adjust your media cache to your liking or leave it as is.

When importing files let it conform before doing anything.

[jeabj62254651]

i tried and then software suddenly crash.any click on preferences.

[Ann Bens]

You have so many issues Contact Customer Care

[jeabj62254651]

i did and it comeback here. Can you provide any contact number?

[jeabj62254651]

[Ann Bens]

When clicking on customer care you need to choose creative cloud and then Premiere.

[jeabj62254651]

i did but it loop back to forum

[jeabj62254651]

please find attachments