Copy link to clipboard
Copied
I had just installed Adobe Creative Suite onto my desktop and wanted to install Photoshop, Illustrator, and After Effects. Illustrator and After Effects both are functioning properly but when I try to open Photoshop, it give me a notification that it stopped working and doesn't even open. I tried uninstalling and then reinstalling it again but it still does not even open. Please help.
Post tyour systems's Photoshop Stopped working crash reports.
Copy link to clipboard
Copied
Post tyour systems's Photoshop Stopped working crash reports.
Copy link to clipboard
Copied
Source
Adobe Photoshop CC 2018
Summary
Stopped working
Date
‎12/‎2/‎2017 2:03 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Photoshop.exe
Problem signature
Problem Event Name: BEX64
Application Name: Photoshop.exe
Application Version: 19.0.1.29687
Application Timestamp: 59fc1d5f
Fault Module Name: Dicom.8bi
Fault Module Version: 19.0.1.29687
Fault Module Timestamp: 59fc1e7d
Exception Offset: 0000000000426570
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: a595
Additional Information 2: a595c3dbca2dac2d9a8248607051f28b
Additional Information 3: cfbe
Additional Information 4: cfbeba28935cc1557bc36116e81538f0
Extra information about the problem
Bucket ID: 88b133f8118f8637c4e8d8f241b10cb7 (1506692610351238327)
Copy link to clipboard
Copied
The Dicom plug-in is failinf see it the thread helps any Photoshop CC 2015.5.1 Crashes dicom.8bi
Copy link to clipboard
Copied
Source
Adobe Photoshop
Summary
Stopped working
Date
‎11-‎Sep-‎20 3:57 PM
Status
Not reported
Description
Faulting Application Path: C:\Program Files\Adobe\Photoshop 7.0\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 7.0.0.0
Application Timestamp: 3caf9b42
Fault Module Name: StackHash_e98d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: e98d
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 6eab
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635
Copy link to clipboard
Copied
i have same problem in photoshop cc 2018 last update
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 19.1.1.42094
Application Timestamp: 5a7a160d
Fault Module Name: StackHash_b416
Fault Module Version: 10.0.16299.64
Fault Module Timestamp: 493793ea
Exception Code: c0000374
Exception Offset: PCH_42_FROM_ntdll+0x00000000000A0994
OS Version: 10.0.16299.2.0.0.256.48
Locale ID: 1033
Additional Information 1: b416
Additional Information 2: b416ca5d48fcbb06f6bfdc40d62e899a
Additional Information 3: af3d
Additional Information 4: af3daa00036554da4d22b5b5dfcdcfcb
Extra information about the problem
Bucket ID: e5f4535ec57952faaef60c3d2a518bd4 (2230984122251185108)
Copy link to clipboard
Copied
I do not believe your problem is the same. The other crash report showed the a Photoshop plug-in failed. Your report shows a StackHash_b416 failure. I do not know how to trouble StackHash problems Photoshop I think may have been trying to use some system function. Is you OS up tp date all fixes installed and your device drivers the latest available
Copy link to clipboard
Copied
Hi there
I have also been having issues. I will load an artwork and be working on it and then PS 2018 will freeze and a pop up with "Photoshop has stopped working"
here is the error:
Please let me know if you need anything else.
Copy link to clipboard
Copied