Animate CC Crashing When Publishing?

[FlashGuyO_O]

Hi!

I've been working on a bigger project over summer, and I've just now been having this issue of Animate CC crashing when I publish it as a swf. The progress bar goes to 53%, stops, then crashes when I try and publish it. I do have 24gb of ram, if it's possible that I could give Animate more ram to help then if you could let me know that would be great!

I've never really done a big project like this before, and I've put all my work into one scene. But I only have about 400 frames done of 4000, so I don't know if that should matter if it is in one scene. If it does, then do you know how to split up a sound file in Animate, because I have a sound file playing throughout the movie.

Thanks!

[Colin Holgate · Accepted solution]

Any one timeline can have 16000 frames, and it wouldn't matter if you split it into scenes, the total would still need to be 16000 or less. So, at 4000 you may as well stay in one scene.

You could try deleting half of your frames, don't do a save, try a publish. If there is something in the timeline that is corrupt the crash should happen soon. If it does crash, try deleting more frames, if it doesn't crash delete less frames. Hopefully you can narrow down to what is causing the problem.

[FlashGuyO_O]

Thanks! There was a shape tween that was causing the crash

[kglad]

does it crash when publishing a new fla?

if not, look for a corrupt symbol in your library.   start by eliminating everything.  if that works, use elimination by halves to pinpoint the culprit.

[Isaac Hall]

I have the same problem: how would you be able to find corrupted files?

[kglad]

by deleting a group and publishing.  ie, read message 2.

[Isaac Hall]

But HOW would you know where/what it is?

[kglad]

you use the process of elimination.  it should take no more log (base 2) of the number of library objects to find the corrupt symbol.

[Isaac Hall]

Thanks. Is there a specific folder or folders I should look at to save time?

[kglad]

no, just organize a method so you test each and every file (until the problem is found).

i've done this a few times in my flash/animate carrier and have learned to create a duplicate fla that's used to track down the corrupt file.  if you have 1000 library symbols it will take, at most, 10 steps to find the corrupt file so it's quick and easy.  once found, go to the original, make another duplicate and only remove the corrupt file and then test.

[Isaac Hall]

I looked through all of the files of Adobe Animate and found nothing. Am I doing something wrong? Am I looking in the wrong place?

[kglad]

you deleted every file in your fla library > published and saw a crash?

if true, you're adding files in one of the publish settings panel, or your animate crashes when you publish a new fla.

[Isaac Hall]

I'm so sorry if I sound stupid, but was I supposed to delete my .fla that keeps crashing? I though I was looking for a corrupt symbol...

[Colin Holgate]

You were, kglad misspoke. I believe he meant had deleted every item in your FLA library.

I use a different approach with these sorts of things. I would delete half the layers, publish, if it didn't crash do an Undo, and delete half of the layers you had deleted. If it did crash, delete 3/4 of the layers and try again. Pretty soon you find out which layer the bad symbol is in, until you have a single layer timeline that crashes. Then try deleting half the frames, unless by then it's obvious which symbol is causing the problem.

[Isaac Hall]

I'm so glad I got the problem fixed. Thank you so much, guys.

[Colin Holgate]

Can you say how you found it, and what was the thing causing the problem?

[kglad]

that only works if all your symbols are on layers.  deleting library symbols is more reliable.

[Isaac Hall]

I just started eliminating layers by halves, and then found the shape tween causing it. I presume I should delete whatever symbol causes the problem if and when that is the case in the future.

[kglad]

correct.