impossible charging photo save for web in a website

[mauriziof1943532]

I've bought recently the licence for photoshop CC2018 installed on a Mac hig sierra, when I save a picture for web (export-save for web) and try to send it, after a while, comes out the writing: "has occurred an error" and it's not possible to charge it. but if I transfer the same file on a memory key an put it in an other Mac (OS X 10.9.5) and try to send it, that works properly, did I made any error, is there any setting i can do to solve the problem?

[c.pfaffenbichler · Accepted solution]

and try to send it

How exactly do you try to send it?

Which file format is the image (gif, png, jpg, …)?

[mauriziof1943532]

the image is in psd format and i try to save in jpeg format with 2000 px

maximum for web but it changes automatically in html

2018-03-17 12:45 GMT+01:00 c.pfaffenbichler <forums_noreply@adobe.com>:

impossible charging photo save for web in a website created by

c.pfaffenbichler <https://forums.adobe.com/people/c.pfaffenbichler> in

Photoshop - View the full discussion

<https://forums.adobe.com/message/10249636#10249636>

[c.pfaffenbichler]

Sorry, I don’t understand – how do you send it? Which email-application, web-page, …?

[mauriziof1943532]

I save the image for web, (following the instuctions and after having

setted the export preferences as "JPG - quality 100 largest side 2000px)

but when i click on save, next to the title of the picture comes out .html

instead of .jpeg and if i try to charge it on facebook appears the written

"an error occurred".

2018-03-17 13:21 GMT+01:00 c.pfaffenbichler <forums_noreply@adobe.com>:

impossible charging photo save for web in a website created by

c.pfaffenbichler <https://forums.adobe.com/people/c.pfaffenbichler> in

Photoshop - View the full discussion

<https://forums.adobe.com/message/10249643#10249643>

[c.pfaffenbichler]

Could you please post a screenshot of the Sfw dialog?

[mauriziof1943532]

the first screeshot referes to an image the only one I could save as

jpg,(but still,as you can see, impossible to charge), because after that as

I try to save a file as .jpg for web, automatically it goes to .html format

with no other option.

2018-03-17 14:14 GMT+01:00 c.pfaffenbichler <forums_noreply@adobe.com>:

impossible charging photo save for web in a website created by

c.pfaffenbichler <https://forums.adobe.com/people/c.pfaffenbichler> in

Photoshop - View the full discussion

<https://forums.adobe.com/message/10249648#10249648>

[D Fosse]

Don't reply by email. Attachments don't come through. Use the web interface.

[mauriziof1943532]

[D Fosse]

It appears you're trying to save directly to iCloud? What happens if you save locally to disk?

(Oh BTW, your quality is set to 0, not 100 - but that's another issue).

[mauriziof1943532]

same

2018-03-17 17:57 GMT+01:00 D Fosse <forums_noreply@adobe.com>:

impossible charging photo save for web in a website created by D Fosse

<https://forums.adobe.com/people/D+Fosse> in Photoshop - View the full

discussion <https://forums.adobe.com/message/10250048#10250048>

[c.pfaffenbichler]

Have you tried »Solo Immagini«?

Do you really need the html?

[Nancy OShea]

#1  Sounds like you're using the HTML options which you should never use.   You want to save IMAGES only.

#2  I can't  recommend the legacy Save for Web feature anymore.  It's really only there for saving animated GIFs.  For all other web images I use File > Export > Export As.   Select JPG and reduce Quality to reduce file size.   See screenshot.