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Premiere crashes constantly

Community Beginner ,
Mar 19, 2018 Mar 19, 2018

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Premiere Pro CC 12.0.1 crashes constantly. Sometimes immediately after the start. It's no fun with Premiere and a professional work is impossible. You do not get a specific error message. It only asks if you want to send a crash report. Davinci Resolve runs smoothly and has never crashed.

Any Ideas or I must cancel my Adobe account ?

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Community Beginner ,
Mar 19, 2018 Mar 19, 2018

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I try it again and again. And it crashes after one minute.

Last message: "Adobe Premiere Pro CC 2018 stops working.
The program will not run properly due to a problem. The program will close and you will be notified when a solution is available."
Button: Close program

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Community Expert ,
Mar 19, 2018 Mar 19, 2018

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Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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LEGEND ,
Mar 20, 2018 Mar 20, 2018

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LATEST

Use the guide below to post up some details.

How To Ask For Help

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