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PHOTOSHOP — Reverting to Trial Mode

New Here ,
Mar 20, 2018 Mar 20, 2018

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Hi,

I have payed for photoshop and the money has come out of my account but on my laptop and on my account it still says 'free trial expired' and is asking for my card details when I try and go further.

Many thanks,

Anna.

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correct answers 1 Correct answer

Community Expert , Mar 20, 2018 Mar 20, 2018

Ged and Anna there is a known problem regards Photoshop thinking it is still in Trial period.  So much so, that there is a FAQ help page

Stop Adobe Creative Cloud from opening in trial mode after purchase

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Adobe
Guest
Mar 20, 2018 Mar 20, 2018

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Hi Anna

You'll need to contact Adobe Customer Support

Contact Customer Care

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Community Expert ,
Mar 20, 2018 Mar 20, 2018

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Ged and Anna there is a known problem regards Photoshop thinking it is still in Trial period.  So much so, that there is a FAQ help page

Stop Adobe Creative Cloud from opening in trial mode after purchase

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines