Delete preferences in mac photoshop

[camelbreath]

I am a pc user and reasonably proficient at Photoshop. That said, I have a friend who uses a mac and has described a problem to me that may be solved by deleting preferences and he does not have a clue how to accomplish that, nor do I. How does one go about deleting preferences in a Mac? Probably the easiest way, for my friend is not the most computer savvy person. Not sure on the OS, but the computer is less than two years old.

Thanks,

Joe

[Jeff Arola · Accepted solution]

Do you know what version of photoshop is being used?

The legacy way of deleting the photoshop preferences is to

Press and hold the Shift+Option+Command keys just after starting the launch of photoshop

Keep holding the keys down until a dialog appears that says Delete the Adobe Photoshop Settings File

Press Yes

With photoshop cc versions one can go to Photoshop CC>Preferences>General>Reset Preferences on Quit

and then restart photoshop.

[gener7]

In the Mac, press and hold Cmd-Opt-Shift, then launch Photoshop. A "Delete Settings" dialog pops up. Click Yes, and allow Photoshop to finish loading.

[davidp53340147]

Yes and be sure to do this at least every time you save a file. The delete prefs, then you can open another image. save and then restart photoshop. Yes each time for each image. This is a known issue that Adobe refuses to address.