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NEED HELP (PHOTOSHOP)

Community Beginner ,
Mar 16, 2018 Mar 16, 2018

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HEY.

Screen Shot 2018-03-16 at 9.25.17 AM.png

ALL OF MY PHOTOS ARE LIKE THIS... I ASKED LIKE... 3 FRIENDS AND NONE OF THEM SEEM TO HAVE ANY IDEA HOW TO FIX THIS PROBLEM.

ANY ONE KNOW HOW TO FIX THIS PROBLEM?

THANKS.

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Adobe
Guest
Mar 16, 2018 Mar 16, 2018

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No need for all caps, makes for hard reading!

Are these PNG images and are you on a MAC, what version of Photoshop do you have, the latest is CC2018 19.1.2 which fixed the issue with PNG's on a MAC

More info

Fixed issues in Adobe Photoshop CC

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

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I'm apart of the I-Generation, It's in my DNA. It's personally easier for me to read CAP LOCK FONT... I think it's all the MTV/Youtube + Redbull Energy I have flowing through my veins.

Yeah, it doesn't matter the image format (JPG, PNG, TIF), all embedded pictures import as "glitched out".

Is there perhaps a setting I can turn on/off ?

THX !

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Community Expert ,
Mar 21, 2018 Mar 21, 2018

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Is this on a Mac? I seem to recall something like this happening with Mac awhile back but that was fixed (something to do with the video driver, if I recall). Does disabling "Use Graphics Processor" (Edit > Preferences > Performance on Windows; Photoshop > Preferences > Performance on Mac) alleviate it?

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

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Yeah man, I actually tried that first off the bat. Nothing happened. The only thing that allows photos to embed property is if I restart photoshop and press (ALT + COMD + SHFT) the "restart settings" hot key pattern on it's reboot. Super strange dude. No one seems to know how to fix it, not even the photoshop helpline (+1-855-999-4377) knows how to fix it. To be fair, I did call their helpline and they did in fact fix it, however the next project I opened immediately reverted back to the same "glitched out" issues. Thinking I should perhaps call Apple Support @ this point in time.

THX THO DUDE !

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Community Expert ,
Mar 21, 2018 Mar 21, 2018

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Could be a hardware issue dealing with video; it happens. Definitely give Apple a buzz.

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