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how to upgrade from premiere procc2015 to premiereprocc2017?

New Here ,
Mar 21, 2018 Mar 21, 2018

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i have a purchased adobe premiere cc 2015 account, i am trying to upgrade it to premiere pro 2017, what are the options and how can i upgrade with the new plugins and options included ?

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Community Beginner ,
Mar 21, 2018 Mar 21, 2018

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Hi - you can download updates/upgrades through your creative cloud application manager. If on a Mac you’ll see the creative cloud icon at the top of your screen. Click on it and go to apps. It will then show you apps available to you for updates.

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New Here ,
Mar 21, 2018 Mar 21, 2018

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do i have to re install  creative cloud? because when i click  on the icon the option of apps is not present. its just home, assets, stock and community

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Community Expert ,
Mar 21, 2018 Mar 21, 2018

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CC desktop lists applications as "Up to Date" when they are not

-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

-and added step https://forums.adobe.com/thread/1529654

Also, do be aware that due to Dolby license issues, the version you want may not be available

No more Dolby export https://forums.adobe.com/thread/2396890

-read https://forums.adobe.com/thread/2413891 for information on previous versions being removed

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Explorer ,
Mar 21, 2018 Mar 21, 2018

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Hi, are you logged into the creative cloud app?

Mom the creative cloud app try signing out and back in again. Also check if the creative cloud manager is up to date. The actual manager can be updated as well. You’ll find these options in the settings/preferences

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