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Open captions keep disappearing from my project!

Explorer ,
Mar 23, 2018 Mar 23, 2018

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So, while editing a long timeline today I quit, opened and came back to notice that a huge chunk of captions was missing. I had put the raw footage and sound and a caption track together on one sequence, did the captions for it, then cut little bites from that sequence and placed them on a new sequence. When I opened it back up it looked like this. Formerly those big gaps were ALL FULL.

The sequence I added the caption track to and subsequently cut bits from (Caption track is in blue):

Screen Shot 2018-03-23 at 5.06.18 PM.jpg

An overview of how much captions I lost:

Screen Shot 2018-03-23 at 5.06.09 PM.jpg

That was alarming. But okay, I thought maybe I accidentally forgot to save, deleted or wiped over them when I was adjusting a new caption.

So I painstakingly added back in all the ones that were missing, and this time I MADE A COPY of the caption track in the Project browser and labelled it 'caption backup'. Then I saved my work, then I exited. There's no way they can disappear now... right?

WRONG.

When I opened back up the project, everything I had put back in AND MORE had disappeared. I tried placing the 'caption backup' file onto the timeline, but it was still missing the exact same captions.

I checked all the Auto-Save files which were made just 10, 20 and 30 minutes before this calamity occurred, and they're all missing the same captions too.

What am I doing wrong? To be doing such time intensive and time-critical work on a platform this unstable and unreliable is just CRAZY.

EDIT: I have since tried creating a test caption, saving the project again, and sure enough, when I open it back up, it's gone.

EDIT 2: I then tried exporting the track as an .srt and checking that the new captions (which will then disappear from Premiere once I quit) are in there in TextEdit, and they are. Interestingly though, when I import that same .srt file into a new Premiere project, the captions in question will not show.

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New Here ,
Sep 23, 2019 Sep 23, 2019

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have you succeded to solve the problem? I'm getting the same here.

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Community Expert ,
Sep 23, 2019 Sep 23, 2019

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julien, how did you create your captions? As the original poster, are you putting the same caption track on more than one sequence and/or cutting parts of it out?

 

Are you using Open Captions?

 

Duplicating caption streams in PR and cutting/moving caption streams can be problematic.

Describe more of your intended workflow/goal.

 

 

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New Here ,
Sep 23, 2019 Sep 23, 2019

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I think I'm using open captions (in french it's sous-titres en clair) and I put all of them on the same sequence (using the + to add captions one after the others).Using Premiere 12.0.0

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New Here ,
Sep 24, 2019 Sep 24, 2019

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Do you think it's possible to recover the lost work?

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