Validating Software License

[XenithDragon]

Each time I try and boot up Photoshop, I am left looking at a small window that has a small loading circle with the words "Validating Software License". This is a never ending loop of the window closing, and appearing again. It never brings up Photoshop, and I am never able to use the software.

Thanks for any help

[Akash Sharma]

Hi XenithDragon,

Sorry to hear that Photoshop is looping into the Software license agreement window endlessly. Which version of Photoshop are you using? Could you please take a look at this article Software License Agreement reappears after you click Accept  and let us know if that helps?

Thanks,

Akash

[bethanias38196941]

My PS version is (or was 19.1.2). I am having  the same problem with PS, AI e Acrobat. The three programs from CC that i use. During the past week I could not open any of them  and got on with a trial version. The trial version expired and I had to face the real problem. Tried everything that I read about on different places, I mean, I have alerady: 1. cleared my brower cache and cookies; 2. made sure my subscription is active; 3. checked for CC updates; 4. Automatically repaired the hosts file using the Limited Access Repair tool Repaired the hosts file using the Limited Access Repair tool.

Nothing of the above helped. I keep looking at this (and the same :

Help, please, ASAP.

Best.

Bethania.

[Akash Sharma]

Hi Bethania,

Thanks for reaching out and sorry to hear you're having problem launching Photoshop, Illustrator and Acrobat. I'd request you to post a new discussion here Creative Cloud Download & Install so that our experts can help better.

Regards,

Akash