• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere CC2018 generic error when relinking

New Here ,
Mar 28, 2018 Mar 28, 2018

Copy link to clipboard

Copied

Ok , this is driving me crazy , please help

Premiere Pro cc2018

mxf files located on external drive (exFAT)

files are from different 4k cameras (downgraded)

(the mxf files were created using davinci software , for each original file there are three files created , one with image and sound and two containing sound only -if this is relevant at all )

when importing from external disk files would take ages to import (on an imac)

after I moved them in the external drive files would import (almost) fine .

so after I moved the project to another pc there was this particular folder who wouldn't link no matter what (reported generic error)

I copied the folder to another external drive and the files would link fine .

but after I moved the files to another location and tried to re-link them I would get the same error .

I copied the files again to another drive and the problem was solved .

I tried to trash the preferences etc but that doesn't seem to solve the  generic error problem .

Any suggestions ?

I'm on the edge of a mini nervous breakdown , cc2018 has been giving me all sorts of crazy problems 

Views

2.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 28, 2018 Mar 28, 2018

Copy link to clipboard

Copied

My first recommendation is Step 3H below.

Unofficial Premiere Pro Troubleshooting Guide

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2018 Mar 28, 2018

Copy link to clipboard

Copied

Thank you Jim_Simon ,

the project is too big to move all of the files in internal drives but it seems this is what I'll do ,

hope it works

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 28, 2018 Mar 28, 2018

Copy link to clipboard

Copied

Hard drives have gotten pretty big, larger than externals.

4TB and higher, Desktop Internal Hard Drives, Hard Drives, Components - Newegg.com

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 29, 2018 Mar 29, 2018

Copy link to clipboard

Copied

LATEST

according to me PP2018 and still malfunctioning, I prefer to use still premiere cs6 even with the 4k, much faster and more reliable.

good luck anyway

premiere pro cc 2019 + media encoder cc 2019 + windows 10 pro

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines