Indesign publish online error #10

[robynm20732940]

what am I doing wrong to get this error message.  Cant seem to find any reference to this message in any forum. 

thank you

[Steve Werner · Accepted solution]

Troubleshoot Publish Online errors

According to this reference: "Unable to connect to the server. Remove any proxy settings from the system, restart the system, and try again."

[robynm20732940]

Thanks Steve.  I will get our IT people do what needs to be done with the back end and see if it works. 

[teresak96623408]

Hi, I got the same error but not sure what I'm supposed to do to "remove proxy settings"? Is IT supposed to know what that means, sorry for my technology ineptness. Thanks!

[Steve Werner]

This is a duplicate post. Here's the original link:

Indesign publish online error #10