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I updated today but didn't get the new update?

Community Beginner ,
Apr 03, 2018 Apr 03, 2018

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Anyone else had this problem? It is now saying 'no updates' and I'm wondering how to get the new version.

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correct answers 1 Correct answer

Community Beginner , Apr 03, 2018 Apr 03, 2018

Ok it finally worked after about six attempts. Must have been some conflict somewhere.

Kind of regretting spending a pile of money on presets recently...i like the look of the profiles.

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Community Expert ,
Apr 03, 2018 Apr 03, 2018

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It would be helpful if you stated what version of Lightroom you were using previously and what version you have now. Telling us they're the same doesn't provide any clues as to the possible cause.

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LEGEND ,
Apr 03, 2018 Apr 03, 2018

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Go to the help menu in LR and select System Info and post the first 5 lines of text that comes up.

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Community Beginner ,
Apr 03, 2018 Apr 03, 2018

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Lightroom Classic version: 7.2 [ 1156743 ]

License: Creative Cloud

Language setting: en

Operating system: Mac OS 10

Version: 10.11.6 [15G31]

Ive tried force quitting the app, rebooting the machine etc...

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Community Beginner ,
Apr 03, 2018 Apr 03, 2018

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Ok it finally worked after about six attempts. Must have been some conflict somewhere.

Kind of regretting spending a pile of money on presets recently...i like the look of the profiles.

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