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Preset Conversion Incomplete/Failed

Community Beginner ,
Apr 04, 2018 Apr 04, 2018

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A large portion of my LR presets are missing, including the user presets folder.

I have re-installed, down-graded, up-graded again, removed and replaced presets with backup copies and nothing is working.

MacBook Pro (Retina, 15-inch, Mid 2015)

2.5 GHz Intel Core i7

16 GB 1600 MHz DDR3

AMD Radeon R9 M370X 2GB

macOS High Sierra

Version 10.13.4


Everything worked perfectly BEFORE the latest update and all presets were visible and usable.


PLEASE help.

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Apr 04, 2018 Apr 04, 2018

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Hi JoeyFoShoey,

Sorry that some of the presets are missing in the Lightroom Classic CC 7.3 version.

We are investigating this problem and our Engineering team is tracking it here: Lightroom Classic: Develop Presets did not all convert to new format in 7.3 | Photoshop Family Custo...

Please add your vote to the above discussion and follow it to get updates. Also, share your findings about the problem as well, it will definitely help us diagnose the issue.

Thanks,

Akash

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