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Hand tool effect when I want to draw vertically

Community Beginner ,
Apr 04, 2018 Apr 04, 2018

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Hi,

Since a few time, when I want to draw ON A ZOOMED document, I move it, as the hand tool.

1- It works principaly on vertical strokes, but sometimes with horizontal too.

2- I 'm on Window 10

3- I changed my tablet from an intuo 3 to an Intuo Pro, deleting all the drivers, installing new ones (the problem appeared with the old one)

4- I desinstalled Photoshop et reinstalled it without keeping the preference

5- No Problems on Illustrator

6- It worked well before, and suddenly not...A problem of update of photoshop or the last update of Windows 10?

7-sorry fro my english

Thank you ^^

Franck

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correct answers 1 Correct answer

Community Expert , Apr 04, 2018 Apr 04, 2018

It's a know problem that is affecting a lot of people.  As far as I know, your options are to roll back the latest Windows 10 update, but there is also a possibility it is linked to the Windows Ink API.  If you are using Windows Ink, try turning it off and using WinTab

Tablet support for Photoshop on Windows 8

Note, you'll obviously need to change the folder hierarchy to CC 2018

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LEGEND ,
Apr 04, 2018 Apr 04, 2018

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You have not provided any actual useful details like exact system info, hardware acceleration settings and so on, so nobody can really tell you much. Start by checking your graphics driver and updating it as wel las checking the PS GPU preferences.

Mylenium

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Community Expert ,
Apr 04, 2018 Apr 04, 2018

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It's a know problem that is affecting a lot of people.  As far as I know, your options are to roll back the latest Windows 10 update, but there is also a possibility it is linked to the Windows Ink API.  If you are using Windows Ink, try turning it off and using WinTab

Tablet support for Photoshop on Windows 8

Note, you'll obviously need to change the folder hierarchy to CC 2018

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Community Beginner ,
Apr 05, 2018 Apr 05, 2018

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Hi,

Thank you for your answers^^

Problem resolved! Yes it's a problem between the Window "ink" drawing system and Wacom.

Very simple: uncheck the use of the window handwriting system by the tablet (screenshot..in french, but you will recognize the menu^^)screenshot01.jpg

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Community Beginner ,
Apr 05, 2018 Apr 05, 2018

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arf...in fact nothing resolved.

When you uncheck this option, you loose the pressure detection on Photoshop...

And other methodes: GPedit, Regedit..etc...don't work...

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Community Beginner ,
Apr 05, 2018 Apr 05, 2018

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LATEST

At least! IT WORKS! ^^

I just uninstalled the last Windows 10 update (2018-03 Mise à jour cumulative pour Windows 10 Version 1709 pour les systèmes x64 (KB4089848)).

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