Anyone else having problems with .avi files in the new April update?

[amarism89220063]

My project has .avi files that I must use in an edit that is due for release ASAP and since I updated, all my .avi files won't playback.

Support, please let me know your solution. As Lemongrab would say, this is unacceptable!

[Ann Bens]

If I were you I would go back and finish project in previous version asap.

Then update and figure out why its not working.

[amarism89220063]

Thanks Ann.

I am open to that. But how do I go back a version? And I already saved my project to reflect the update.

This all so unsettling, even After Effects won't support .avi now either.

[amarism89220063 · Accepted solution]

Welp, Adobe support just wrote back to me:

AVI is no longer supported due to Apple dropping support of 32-bit QuickTime moving forward. Supported QuickTime 64-bit files for 12.1 and later are here: https://adobe.ly/2uMMaK3 Sorry for the frustration. Thx, ^KM

Sucks.

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[Ann Bens]

Avi does not use QT.

Upload a clip for testing.

[Jim_Simon]

AVI is no longer supported due to Apple

That doesn't make sense.  AVI is a Windows format.  Apple has nothing to do with it.

Testing confirms that AVI export and import are both still functioning.

[amarism89220063]

All I know is that my AVI formats are not working in Premiere or After Effects and Adobe Support said they no longer support AVI with the new update. I would love for this not to be the case...

[Jim_Simon]

The guys in India aren't always the most reliable.

The AVI format still works fine.  Your codec could be an issue.  What are you using?

[megacinn]

exactly the same problem here (with many others).

AVI ist not working anymore in 12.1

downgraded to 12.0.1 ...everthing is fine.

And yes, as I agreed in other threads too, it is not a quitcktime codec and therefor something else must be the major problem.

All AVI embedded codecs with Open-DML named are affected. Mine come from a sony A7S2 app.

AVI itself , as for example is playable as well through the QT-player.

paying 700.-bucks a year is not an option for now transcoding everything with an additional software for extra money .

What I have payed for the MediaEncoder ??

12.1 i the worst terrible untested Update I've seen in many years ...and I#ve seen many of them in 25 years avid and adobe support and prodictions.

The onlyy way for now......going back to 12.0.1 and wait until adobe apologizes and is releasing a new clean tested and proven version.

[Ann Bens]

If you are on a Mac then the info is correct.

Avi's on a Mac need QT.

There are no issues on Windows.

[Stan Jones]

megacinn,

Win 10, older i7 PC.

PR 2018.1.0 imports AVI Open DML files.

And just checked; also work in PR 2017.1.2/1.4.

What OS are you?

Can you post a screenshot of the mediainfo tree view of one of the files?

Edit: See Ann's response. So a Mac only issue? Can an AVI contain QT codecs?