DNG converter refuses CR2

[veronique8]

Photoshop CS6 can't open CR2 Pictures from Canon G7X. Worse I can't converted them to DNG. I downloaded the last version but it didn't change the problem. (grey circle or pale in the list). Thank you for help

[War Unicorn]

Is this the (Powershot) G7 X Mark II? The G7 X had support under Camera Raw 8.7 but the G7 X Mark II had support under Camera Raw 9.6. Photoshop CS6's Camera Raw support ended at 9.1.1.

That still doesn't explain why the DNG Converter won't work (as it should). I'm assuming you're using DNG Converter 10.3?

Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

[veronique8]

Yes !

Envoyé de mon iPad

Le 6 avr. 2018 à 20:35, Warunicorn <forums_noreply@adobe.com> a écrit :

DNG converter refuses CR2

created by Warunicorn in Photoshop - View the full discussion

Is this the (Powershot) G7 X Mark II? The G7 X had support under Camera Raw 8.7 but the G7 X Mark II had support under Camera Raw 9.6. Photoshop CS6's Camera Raw support ended at 9.1.1.

That still doesn't explain why the DNG Converter won't work (as it should). I'm assuming you're using DNG Converter 10.3?

Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

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[War Unicorn]

You went through the steps for using the Converter?

Adobe Digital Negative Converter

[veronique8]

I did as usual. It’s not the first time I use the converter. Now there is a change since the last time. Before I used a low cost cable to download the pictures that didn’t work after a few times. I then bought a Canon cable. With the lost cost one there was no problem !!

Envoyé de mon iPad

Le 6 avr. 2018 à 20:35, Warunicorn <forums_noreply@adobe.com> a écrit :

DNG converter refuses CR2

created by Warunicorn in Photoshop - View the full discussion

Is this the (Powershot) G7 X Mark II? The G7 X had support under Camera Raw 8.7 but the G7 X Mark II had support under Camera Raw 9.6. Photoshop CS6's Camera Raw support ended at 9.1.1.

That still doesn't explain why the DNG Converter won't work (as it should). I'm assuming you're using DNG Converter 10.3?

Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10298157#10298157 and clicking ‘Correct’ below the answer

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[Jeff Arola · Accepted solution]

When you point to the source files for the dng converter, just point to the folder, not the cr2 files inside.

[veronique8]

Yesssssss !!! Fine. Thank you so much ♡

Le 6 avr. 2018 à 23:42, Jeff Arola <forums_noreply@adobe.com> a écrit :

DNG converter refuses CR2

created by Jeff Arola <https://forums.adobe.com/people/Jeff+Arola> in Photoshop - View the full discussion <https://forums.adobe.com/message/10298748#10298748>

When you point to the source files for the dng converter, just point to the folder, not the cr2 files inside.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10298748#10298748 and clicking ‘Correct’ below the answer

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[Norman Sanders]

Check this out: Can't open raw files in CS6

also, Google "can't open cr2 files in photoshop cs6"

[CBeru]

Hello, I have OS10.14 running Photoshop CS6. It wouldn't open CR2 files so I downloaded the DNG converter (v9.1.1). I point to a folder to convert but after spinning for awhile, it says the Converter can't open CR2 files. My camera is a Canon T7i (800D).

[Jeff Arola]

You need at least dng converter 9.10 or newer.

9.1.1 is an older version.

The dng converter 12.1 should work:

https://supportdownloads.adobe.com/detail.jsp?ftpID=6809