Large images not showing when zoomed in in the library module

[CurtisEssen]

Since the past 2 upgrades of Lightroom  Classic CC (currently 7.3) I have had an issue where my large panorama images do not display if I zoom in to 1:1 or 1:2. They do zoom if I am in the develop module. In the library module I just get a black viewing area. I do large stitched panoramas and it seems to be an issue when the file size is approaching 500 MB. This is happening with raw and TIFF images.  Seems like a bug.

Also vesion 7.3 seems to be running much slower.

Thank you,

Curtis Essen

looktwicephotography.com

System info:

Lightroom Classic version: 7.3 [ 1164630 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.16299
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.5 GHz
Built-in memory: 32591.8 MB
Real memory available to Lightroom: 32591.8 MB
Real memory used by Lightroom: 7290.1 MB (22.3%)
Virtual memory used by Lightroom: 8021.6 MB
GDI objects count: 828
USER objects count: 3227
Process handles count: 2063
Memory cache size: 5760.9MB
Internal Camera Raw revision: 933
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 4014MB / 16295MB (24%)
Camera Raw real memory: 4023MB / 32591MB (12%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440, 2) 1680x1050
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA Quadro K620 (23.21.13.8816)

[Akash Sharma]

Hi Curtis,

Sorry that you cannot preview your panoramas while zooming in to 1:1 and 1:2 in Lightroom Classic CC 7.3.

Could you please provide a screenshot of how they look in the fit view vs the 1:1/1:2 zoom?

Also, please take a look at the solution in this discussion Lightroom Classic CC won't render photos in library view and let us know if that helps.

Thanks,

Akash

[johnrellis · Accepted solution]

This is a 5-month-old bug that Adobe has chosen to not fix yet. Please add details of your symptoms to the bug report: Lightroom Classic: Preview size limit | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner.

[wongataa]

I have the same issue.  It has been happening for quite a while now and it is annoying.  It never used to happen in earlier versions of LR.

[AxelMatt]

Which version of Lightroom and which operating system do you use?

[wongataa]

Windows 10.  Currently on Lightroom Classic CC 7.5.

Lightroom Classic version: 7.5 [ 1186149 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 3.3 GHz

Built-in memory: 16327.2 MB

Real memory available to Lightroom: 16327.2 MB

Real memory used by Lightroom: 5157.9 MB (31.5%)

Virtual memory used by Lightroom: 5277.6 MB

GDI objects count: 739

USER objects count: 2559

Process handles count: 2797

Memory cache size: 145.8MB

Internal Camera Raw revision: 1001

Maximum thread count used by Camera Raw: 3

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 2411MB / 8163MB (29%)

Camera Raw real memory: 2414MB / 16327MB (14%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1200

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: AMD Radeon (TM) R9 380 Series (23.20.15017.3010)

[AxelMatt]

Do you have tried to deactivate the GPU support?

Adobe Lightroom GPU Troubleshooting and FAQ

[wongataa]

Turning the GPU on or off makes no difference.