Cobro incorrecto e imposible de cancelar

[miguelp91846226]

Cada mes se me esta aplicando de manera automática e indebida un cobro de ADOBE *PHOTOGPHY PLAN A SAN JOSE  por $9.99 en mi tarjeta American Express y no hay manera ni forma de contactar a nadie en Adobbe par que te ayude a resolver el problema !!!  como los contactas, no funciona el sistema de chat y no te facilitan ningún correo electrónico  es increíble !!

alguien me puede ayudar.. estoy desesperado !!! ????

Miguiel

[personal information removed by moderator]

[War Unicorn]

Are you a Creative Cloud subscriber?

https://accounts.adobe.com

Be sure to have your Adobe ID information handy. Click on "Plans & Products" > "Contact support" at the bottom.

[miguelp91846226]

No Im not...!! thats the reazon Im very upset

[roxanag67143994]

I have the same issue, I called to my bank and canceled my credit card, they send me a new one and the charge still appear! I don't know what to do.. Adobe Chat never is on line..

[miguelp91846226]

There aren NOT Contact Support at the bottom...

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[War Unicorn]

Contact Customer Care

(You'll have to sign in with your Adobe ID.)

[miguelp91846226]

I have tried repeatedly and insistently to contact the person who should help me but your Chat system does not work and failed to contact them, you have some e-mail that can write to them? I'm really desperate!

[War Unicorn]

I went back and read your initial post (since I was in a bit of a rush). Did you intend to be a Creative Cloud subscriber? Do you want to cancel?

How to cancel your Adobe Creative Cloud plan or membership

[miguelp91846226]

The huge problem I have is that this service does not appear in my Adobe account,  I cannot cancel something that I have in my account, however they are  charging and charging me every month... something not okay..? Can't contact nobody, nobody at Adobe give me any respond... I'm desperate, so is the receipt:

ADOBE * PHOTOGPHY PLAN to SAN JOSE ADOBE WEBSALES 98103-8882 UNITED STATES OF AMERICA (THE) charge processing EL: 03 Apr 18 reference number: AT180930004000010021751

The Adobe Chat system does not works either ..!

[joaquin23587817wx7w]

Hi, I'm having the same problem, what did you do? did you get any mail?

[Willy27944990nkmi]

[Willy27944990nkmi]

Tu eres mi amor que no te quiero ni 

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