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Photoshop problem

New Here ,
Apr 07, 2018 Apr 07, 2018

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I have a Wacom tablet which I have been using for a year now, it has been great until now, a week ago I wanted to use photoshop but when I tried to draw on the paper/canvas it acted like the drag tool, but sometimes it worked normally. I have no idea what happened, I have tried resetting the tools and reinstalling photoshop but nothing has worked yet. If someone can help, that would be appreciated.

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correct answers 1 Correct answer

Advisor , Apr 07, 2018 Apr 07, 2018

The problem was caused by Windows update KB4089848.  You can:

leave it installed and deselect Windows Ink in the Wacom software - this will stop the dragging, but remove pen sensitivity

or

uninstall it in the Control Panel and Pause updates in Settings - this will give you good pen operation but you will not get new updates to Windows for the duration of your pausing.

There is no indication that I have seen that Microsoft will fix this in the next update which will probably be the Spring Creators Up

...

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Advisor ,
Apr 07, 2018 Apr 07, 2018

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The problem was caused by Windows update KB4089848.  You can:

leave it installed and deselect Windows Ink in the Wacom software - this will stop the dragging, but remove pen sensitivity

or

uninstall it in the Control Panel and Pause updates in Settings - this will give you good pen operation but you will not get new updates to Windows for the duration of your pausing.

There is no indication that I have seen that Microsoft will fix this in the next update which will probably be the Spring Creators Update coming on 10 April.

I am now using WinTab (as others here have done) to avoid Windows Ink entirely.  It seems to be working ok.

David

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New Here ,
Apr 08, 2018 Apr 08, 2018

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Thank you!

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Community Beginner ,
Apr 11, 2018 Apr 11, 2018

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The update doesn’t exist on my computer but I have same problem with zooming in and brush strokes. It works when I turn off windows ink but the strokes are definitely not my cup of tea. Any suggestions?

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Community Beginner ,
Apr 13, 2018 Apr 13, 2018

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How do you use WinTab over Windows Ink?

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Advisor ,
Apr 13, 2018 Apr 13, 2018

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I followed the instructions in the video _

https://www.youtube.com/watch?v=F3MlhIaK-y0&feature=youtu.be&t=598http://

Go to about minute 10.

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