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Can't draw after Lenovo update

Community Beginner ,
Apr 13, 2018 Apr 13, 2018

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Hello, my name is Carlos.

Photoshop CC has always worked perfectly until yesterday, when I accepted to make an update of Lenovo (PD Firmware Update Utility, version 1.3). Right after that, I wanted to draw with my pen, but instead of painting strokes, it dragged the canvas around...

I realize this is *not* Photoshop's fault, but Lenovo's. Lenovo would fix the problem, but I won't get my computer back until within a month. I'm a professional illustrator so my income depends on this. Lenovo said that you could perhaps provide me with a "patch", so I could use Photoshop again despite Lenovo's faulty update.

I would greatly appreciate if you could help me, as soon as possible.

Best regards,

Carlos

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correct answers 1 Correct answer

Deleted User
Apr 13, 2018 Apr 13, 2018

Hi Carlos

Try this

1 Select everything inside the quotes here (don't include the quotes): “reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f”

2 Copy it with Ctrl + C on the keyboard.

3 Type Windows Key + X (together), a menu will appear

4 Then type "A" on the keyboard. That will give you an elevated administrator PowerShell command prompt.

5 Paste the command you copied into that window with Ctrl + V

6 Hit "Enter" on the keyboard

7

...

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Guest
Apr 13, 2018 Apr 13, 2018

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Hi Carlos

Try this

1 Select everything inside the quotes here (don't include the quotes): “reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f”

2 Copy it with Ctrl + C on the keyboard.

3 Type Windows Key + X (together), a menu will appear

4 Then type "A" on the keyboard. That will give you an elevated administrator PowerShell command prompt.

5 Paste the command you copied into that window with Ctrl + V

6 Hit "Enter" on the keyboard

7 Reboot

This issue was caused by Microsoft

More info

https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10/

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Community Beginner ,
Apr 13, 2018 Apr 13, 2018

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Thank you so very much for your help, it worked! I had absolutely no idea the problem was caused by Microsoft. You have saved me a lot of trouble... Again, thank you very much!

Carlos

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Guest
Apr 13, 2018 Apr 13, 2018

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No worries, glad I could help

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New Here ,
Apr 15, 2018 Apr 15, 2018

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LATEST

THANKYOU SO MUCH!!!

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