Missing Menu Items (Acrobat 11): You are a genius if you can solve this.

[bbnantn]

Under File | Save As Other ..., there are multiple options which appear as follows:

Microsoft Word

Spreadsheet

Microsoft powerpoint presentation

Image

________________

HTML Web Page

_____________

Reduced Size PDF

Certified PDF

Reader Extended PDf

Optimized PDF

________________

Archivable PDF (PDF/A)

Press-Ready PDF (PDF/X)

More Options

For whatever reason, sometimes every option is missing except the ones listed from Reduced Size PDF to Optimized PDF. This behavior occurs on 3 separate Windows 10 Pro computers which all use the same version of Acrobat which is 11.0.23. It occurs randomly. And we cannot figure out why this happens. What in the World could possibly be causing this?

Here is a picture so you can see for yourself.

[Test Screen Name]

Check security properties.

[bbnantn]

Under security properties, everything is allowed. So it's not that.

[Test Screen Name]

Is it a portfolio?

[bbnantn]

No. Just a regular PDF.

[Test Screen Name]

Just to check: under security properties you say everything is allowed. But is the security method "None"?

[bbnantn]

It's set to none. Here's a pic.

[Test Screen Name]

Oh, oh, one more. Look under the Description tab. Does it show "Application" or "Producer" as LiveCycle Designer?

[bbnantn]

No. Here is what it shows:

[Test Screen Name]

Ok, it's got me beat.

[try67]

Can you share the file with us (via Dropbox, Google Drive, Adobe Cloud, etc.)?