• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Having trouble using brush and esaer with pen

New Here ,
Apr 13, 2018 Apr 13, 2018

Copy link to clipboard

Copied

Okay so I use a Dell Inspiron 15 7000 2 in 1 to sketch. Just recently I have been having trouble with the brush and eraser. Instead of brushing or erasing the art board just moves around as if I was pannin. I use a Dell active pen, nothing special. I’m might consider buying another one but before I do I just want to make sure it’s not the problem. I did do any changes to what I normally do. I didn’t even update anything. I can’t exactly describe what is wrong but this is the best I can do. Any help would be much appreciate.

Views

666

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , May 08, 2018 May 08, 2018

Hello, since then, Microsoft has issued an update for this problem : Cannot paint with stylus when zoomed in on image | Windows 10

Votes

Translate

Translate
Adobe
New Here ,
Apr 13, 2018 Apr 13, 2018

Copy link to clipboard

Copied

Also when I sketch I have the Laptop in tablet mode If that matters.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 13, 2018 Apr 13, 2018

Copy link to clipboard

Copied

Hi

Please use search before posting. This issue has been answered many times in the last couple of days

The latest windows update (KB4093112)  has caused an issue with the Wacom tablet and Photoshop.

You can either - undo the update

or

Do the following (recommended) :

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the  tablet properties and uncheck "Use Windows Ink"

4. Restart Photoshop

That is it - all should now work well (you need to do all the above steps to retain pen pressure)

Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop the PSUserConfig method works.

https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 /

Note 2 : If you have another version of Photoshop installed e.g. CC2017 then you will need to add the file to the CC2017 folders

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 08, 2018 May 08, 2018

Copy link to clipboard

Copied

LATEST

Hello, since then, Microsoft has issued an update for this problem : Cannot paint with stylus when zoomed in on image | Windows 10

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines