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Premiere Pro one millisecond: HELP ASAP!

New Here ,
Apr 13, 2018 Apr 13, 2018

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Every video clip I add to Premiere Pro is coming up as one millisecond yet audio files are fine? I tried placing already rendered videos and they were fine as well. I'm not really sure whats happening or how to fix it?!

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Community Expert ,
Apr 13, 2018 Apr 13, 2018

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More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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New Here ,
Apr 13, 2018 Apr 13, 2018

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I've tried all of that, basically i'll put in a 16 minute video clip and it'll only take 1 millisecond into premiere!

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Community Expert ,
Apr 14, 2018 Apr 14, 2018

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Hello EnvyX4,

If you really want us to help your please post these basic specifications of your system and your footage:

CPU?

RAM?

GPU?

vRAM?

OS version?

Premiere Pro version?

Footage Codec?

Sequence settings?

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Community Expert ,
Apr 14, 2018 Apr 14, 2018

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EnvyX4  wrote

I've tried all of that,

Did you read John's second link?

FAQ: What information should I provide when asking a question on this forum?

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Adobe Employee ,
May 18, 2018 May 18, 2018

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Still having this problem, EnvyX4? Let us know.

Thanks,
Kevin

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